Legal
Privacy policy
Last updated October 9, 2026
This policy explains how Hello Sweetie (“we”, “us”) collects and uses personal information when you visit hello-sweetie.com or contact us. We keep it simple: we only collect what we need to respond to you and plan your order.
Information we collect
- Inquiries. When you use our inquiry form or email us, we receive the details you choose to share — such as your name, email address, phone number, event date, venue or city, guest count, design preferences, budget range and any other notes.
- Technical information. Like most websites, our hosting provider automatically processes basic technical data (such as IP address, browser type and pages requested) to deliver the site securely and prevent abuse.
How we use it
- To reply to your inquiry and discuss your order, design, quote and availability.
- To fulfil and coordinate orders you place with us, including pickup or delivery details.
- To keep our website secure and working properly.
We don’t sell your personal information, and we don’t use it for advertising.
Service providers
We use a small number of trusted providers to run this website:
- Vercel hosts the website.
- Resend delivers inquiry-form submissions to our inbox by email.
- Google (Gmail) hosts our email inbox at hellosweetie168@gmail.com.
These providers process information on our behalf and only as needed to provide their services.
Cookies
This website does not use advertising or tracking cookies. If we add analytics or other tools in the future, we’ll update this policy.
How long we keep information
We keep inquiry and order emails for as long as needed to handle your request, provide our services and meet any legal or accounting obligations, and then delete them.
Your choices
You can ask us to see, correct or delete the personal information we hold about you at any time by emailing hellosweetie168@gmail.com.
Children’s privacy
This website is intended for adults planning events and is not directed to children under 13.
Changes
We may update this policy from time to time. The “last updated” date at the top shows when it last changed.
Contact
Questions about privacy? Email hellosweetie168@gmail.com.